Plan B Terms — All-in-One Founders Plan

1. Agreement

By subscribing to the Home Lead Rescue All-in-One Founders Plan ("Plan B"), you ("Client") agree to be bound by these Terms & Conditions. Please read them carefully before completing your purchase.

2. Plan & Pricing

• Monthly: USD $299.00 per month, billed in advance at the start of each billing cycle.
• Annual: USD $3,230.00 per year (approximately 10% off monthly rate), billed in full at the start of the subscription year.

All fees are in USD. Prices are exclusive of applicable taxes, which will be collected at checkout where required.

3. Founders Pricing Lock

This pricing is a limited-time Founders rate available to clients who subscribe on or before August 31, 2026. Clients who subscribe by this date lock in the Founders rate for the lifetime of their active, continuous subscription. Home Lead Rescue reserves the right to adjust pricing for new subscribers after this date. Existing Founders subscribers will not be subject to price increases while their subscription remains active and in good standing.

4. What's Included

Your Plan B subscription includes the following done-for-you setup and ongoing platform access:

• AI Voice Receptionist — answers inbound calls 24/7, books appointments, qualifies leads
• CRM Dashboard — up to 20 users
• Google Review Automation — automated review requests and responses
• Calendar Booking System — integrated with Google Calendar
• Google Business Profile Integration
• Pipeline & Lead Management
• Dedicated Toll-Free Phone Number
• AI Website Chatbot
• Promotion Blaster — automated promotional campaign tool
• Referral Request System — automated referral requests to past customers
• 3-Month Dormant Reactivation Campaign
• Unlimited AI Voice Minutes — subject to Fair Use Policy (see Section 5)
• Full Self-Serve Platform Access — inbox, campaigns, funnels, invoicing, website templates
• Done-for-you onboarding and account setup by the Home Lead Rescue team

Website templates are self-serve ready-made templates included in the platform. Custom website builds are not included.

5. Unlimited Voice Minutes — Fair Use Policy

Plan B includes unlimited AI voice minutes for your business, subject to the following Fair Use Policy:

"Unlimited" is defined as: Reasonable, normal inbound call handling for a single licensed HVAC, electrical, or plumbing home service business operating at one primary location.

Practical ceiling: Consistent with the platform's AI Employee Unlimited infrastructure, the fair use ceiling is approximately 50,000 voice minutes per calendar month per account. No legitimate single-location trade business would ordinarily exceed this threshold through normal operations.

Prohibited usage — not covered under unlimited:

• Operating a call centre, inbound call bureau, or bulk outbound auto-dialler
• Reselling, sub-licensing, or white-labelling voice AI access to third parties
• Running AI voice calls for any business other than your own registered business
• Automated spam calls or any form of robocalling in violation of applicable laws (including TCPA)
• Using the system for any business outside the HVAC, electrical, or plumbing, home service trades

Home Lead Rescue reserves the right to review, throttle, suspend, or terminate accounts where usage is found to violate this Fair Use Policy. Where possible, written notice will be provided before any suspension or termination.

6. Auto-Renewal & Billing

Monthly subscribers: Your subscription renews automatically each month on the same date as your original purchase. You will receive a renewal reminder email before each billing date.

Annual subscribers: Your subscription renews automatically each year on the anniversary of your original purchase. A renewal reminder will be sent at least 7 days before renewal.

You authorise Home Lead Rescue and its payment processor (Stripe) to charge your saved payment method at each renewal. It is your responsibility to keep your payment details up to date. Failure to maintain a valid payment method may result in service suspension.

7. 30-Day Money-Back Guarantee

If you are not satisfied with the service, you may request a full refund within 30 days of your initial payment date by emailing support@homeleadrescue.com with the subject line "Refund Request — Plan B."

Conditions:

• Refund requests must be received within 30 calendar days of the initial payment date
• Only the initial payment is eligible for a refund under this guarantee
• Renewal payments are non-refundable
• Annual plan refunds within 30 days are for the full annual amount paid

No refunds are issued after the 30-day window, and no prorated refunds are issued for unused portions of any billing period beyond 30 days.

8. Cancellation

You may cancel your subscription at any time by contacting support@homeleadrescue.com or through your billing portal. Cancellation takes effect at the end of your current paid billing period. You will retain access to the platform until the period ends. No prorated refunds are issued for the remainder of a billing period after the 30-day money-back window has passed.

Upon cancellation, your sub-account and all associated data may be deactivated within 14 days of the subscription end date.

9. Setup & Onboarding Requirements

All account setup is done-for-you by the Home Lead Rescue team. To ensure correct configuration, you are required to:

• Complete the Intake Form provided in your onboarding email
• Complete the VA Survey provided in your onboarding email
• Attend your Founders Onboarding Call (booked at time of purchase)

Failure to complete these steps within 14 days of purchase may delay your account setup. Home Lead Rescue is not responsible for setup delays caused by incomplete onboarding information.

10. Acceptable Use

This service is intended solely for:

• Licensed HVAC, electrical, and plumbing and Home service businesses
• Operating legally within the United States
• At a single primary business location per subscription

The following are strictly prohibited and may result in immediate termination without refund:

• Use for any purpose that violates US federal, state, or local law
• Use by businesses outside the HVAC, electrical, or plumbing, Home service trades
• Any activity that constitutes spam, harassment, or unsolicited communications
• Sharing account access beyond the included user limit (20 users)

11. Limitation of Liability

Home Lead Rescue provides the platform and AI voice services on an "as available" basis. We do not guarantee uninterrupted service, specific call volumes, or specific business results. Our liability for any claim arising from this subscription shall not exceed the total fees paid by you in the 30 days preceding the claim.

12. Changes to Terms

Home Lead Rescue reserves the right to update these Terms & Conditions. Clients will be notified of material changes by email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.

13. Contact

Email: support@homeleadrescue.com
Website: homeleadrescue.com
Business: Home Lead Rescue LLC, Sheridan, Wyoming, USA 82801

By completing your purchase, you confirm that you have read, understood, and agreed to these Terms & Conditions.